At 89p10, entertainment and responsibility go hand in hand. Sports Betting and casino games are meant to be fun — and that's the only way they make sense. Here you'll find everything about our control tools, how to recognize warning signs, and where to turn for support when you need it.
When the 89p10 talks about responsible gambling, we're not just meeting a regulatory requirement. We're expressing a conviction at the heart of how we built this platform: Sports Betting and casino games are a form of entertainment, and healthy entertainment has limits.
You can follow Flamengo at Maracanã, cheer for Charles Oliveira at the UFC, root for Brazil in a Libertadores match — and add a bet to that experience. That's entertainment. The problem starts when gambling stops being about the thrill of the sport and becomes about chasing losses, betting with money that isn't yours, or hiding how much you're spending from the people around you.
A 89p10 wants you to keep enjoying the platform for years to come — and that's only possible if gambling stays in the right place: as leisure, not an obligation. That's why we invest in real control tools and an environment that makes it easy to set your limits before you start, not after things have already gone wrong.
Responsible gambling also means we do not accept anyone under 18 on the platform, without exception. It doesn't matter if it's a BRL 5.00 bet on the Brasileirão scoreline — age verification is mandatory and taken seriously at 89p10. Protecting teenagers from premature exposure to betting is a responsibility we do not negotiate.
There is a fundamental difference between betting for fun and compulsive gambling. Someone who bets for fun sets a budget before they start, accepts that they may lose everything they wagered, does not chase losses by doubling down, and can stop when they hit their own limit. A compulsive gambler does the opposite: spends more than planned, feels a strong urge to keep going after a loss, thinks about betting constantly, and hides the behavior from friends and family.
A 89p10 provides the tools to keep you in the first group. But it's important to understand that these tools only work if you use them proactively — ideally before you realize there's a problem, not after. Setting your limits at registration is the healthiest habit a bettor can have.
A 89p10 trains its support team to recognize behavioral patterns that may indicate problem gambling and to handle these situations with sensitivity and care. We don't just want you to use the tools when you're in crisis — we want the platform environment itself to make healthy gambling easier than harmful gambling. That encompasses everything from the interface to the way we communicate promotions and bonuses.
If at any point you feel you need help, the 89p10 will be by your side — not to convince you to keep playing, but to make sure you have access to the tools and support you need. That's what responsible gambling means to us in practice.
Never use money set aside for essential expenses — rent, groceries, bills — to place bets on 89p10. Set a dedicated entertainment budget.
Use 89p10's deposit limit tools before you place your first bet — not when you're already in the red. That makes all the difference.
89p10's odds reflect real probabilities. Over the long run, the mathematical expectation for the bettor is negative — treat gambling as entertainment, not a source of income.
Losing is part of any bet. Trying to win back what you've lost by betting more is the fastest path to a serious problem.
Gambling is an activity, not an identity. Family, work, health, and other hobbies should always take priority over the time and money spent on the platform.
Four tools available to all users, free of charge and effective immediately
Set a maximum deposit amount per day, week, or month directly from your account dashboard. Once configured, the platform automatically blocks any deposit attempt that exceeds your chosen limit — ideal for keeping spending in check without relying on willpower.
Immediate effectSet a maximum loss amount for a given period. Once you reach that amount, 89p10 automatically suspends your ability to place new bets until the next period begins. This prevents one bad session from turning into a serious financial hole.
Immediate effectNeed some time away? Activate a break for 24 hours, 7 days, 15 days, or 30 days. During the break, your account remains open but you won't be able to deposit, bet, or play. When the period ends, your account returns to normal automatically — no paperwork needed to get back.
Immediate effectThe most definitive option: account closure for a minimum of 6 months, with no possibility of reversal before the term ends. Recommended for anyone who has recognized that gambling is causing serious problems. Your available balance is refunded after verification. 89p10 handles these requests with the highest priority.
Permanent for 6 MonthsHow to access the tools: Log in to 89p10, open the profile menu, and click "Responsible Gambling" or "Account Settings". All tools are available there — no need to contact support. If you prefer, you can also activate any tool directly via 24h live chat or by emailing contato@89p10.net.
Recognizing these behaviors early is the first step toward resolving the situation
Did you log in to 89p10 planning to bet R$ 50.00 and end up depositing R$ 300.00? Has that happened more than once? That pattern is a clear sign that the mental limits you set for yourself aren't working — and it's time to activate the platform's automatic limits.
Losing and feeling the urge to bet more to "win back" what you lost is one of the most dangerous patterns in gambling. In practice, it works the other way — it increases your losses and creates a cycle that's hard to break. If this sounds familiar, activate 89p10's temporary break right now.
Feeling ashamed or needing to hide how much you're betting from family, a partner, or friends is a serious warning sign. When a behavior has to be kept secret, it's usually because, on some level, you already know it has gone further than it should.
If you experience strong physical or emotional discomfort when you can't access the platform — irritability, restlessness, difficulty focusing on other things — this may indicate a behavioral dependency that warrants professional attention.
Missing bill payments, borrowing money, or using grocery or rent money to deposit at 89p10 is a line that cannot be crossed. If this has already happened, seek help immediately — responsible gambling starts with protected finances.
When betting takes up most of your thoughts — at work, during meals, before bed — and you find yourself compulsively planning strategies without being able to switch off, that goes beyond healthy entertainment and deserves attention.
Answer honestly. There are no right or wrong answers — this quiz is for you.
How to interpret: If you checked more than one answer in the "sometimes" or "often" group, now is a good time to activate deposit and loss limits on your account. If you checked any answer in the "often/always" or "yes, it affects my life" group, consider using the temporary break or reaching out to 89p10 support. That's not weakness — it's self-care.
You don't have to face this alone. There are resources available in Brazil to help.
Emotional and crisis support 24 hours a day, 7 days a week. Free assistance by phone, chat, and email. For anyone going through a difficult time.
Brazil's public mental health network, with units across the country. Free care for behavioral addiction, including compulsive gambling. Find the nearest unit in your city.
Our support team is available 24 hours a day to activate responsible gambling tools, and to handle pause or self-exclusion requests with top priority.
A mutual support community for people with gambling-related issues, with in-person and online groups across Brazil. Based on the 12-step program.
A 89p10 is a platform exclusively for users aged 18 and over. There are no exceptions to this rule, regardless of the amount wagered, the sport chosen, or any other circumstance. Age verification is part of the registration process and may be requested at any time.
If you are responsible for a teenager and want to make sure they don't access betting platforms, there are a few practical steps that can help:
Accounts identified as belonging to minors are closed immediately, without exception, and any deposited funds are returned to the legal guardian upon proof of relationship.
Step-by-step guide to setting your limits on 89p10 right now
Access the platform from your phone or computer using your registered email and password. If you don't have an account yet, create one for free at /register — you can already set limits during registration.
In the top-right corner of the platform, click your profile icon and select "Settings" or "Account". In the side menu, you will find the "Responsible Gambling" section with all available tools.
Select Deposit Limit, Loss Limit, Temporary Break, or Self-Exclusion. Each tool has a simple, clear screen explaining how it works and what happens when you activate it.
For financial limits, enter the amount you want to set and the time period (daily, weekly, or monthly). For breaks, choose the duration. Confirm the action — it takes effect immediately, with no additional approval required.
If you have trouble accessing the settings or would like our support team to activate a tool on your behalf, reach out via 24h live chat or send an email to contato@89p10.net with the subject line "Responsible Gambling". We handle these requests with the highest priority — you won't be left waiting.
Important: Reducing a deposit or loss limit takes effect immediately. Increasing a limit, however, only takes effect after a 7-day waiting period — this protection exists to prevent impulsive decisions made in the heat of the moment. Self-exclusion is permanent for 6 months with no possibility of reversal, regardless of any request.
Common questions about our tools and commitment to safe entertainment
All personal and financial data belonging to users of 89p10 are protected by 256-bit SSL encryption and handled in full compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018). Your information is never sold or shared with third parties without your explicit consent.
Read more at: Privacy Policy · Terms and Conditions
A 89p10 believes that the best bettor is the informed bettor: one who sets their limits before playing, accepts that they may lose what they wagered, and keeps gambling in its rightful place — as entertainment, not a life priority. Use the available tools. Play within your budget. And if at any point gambling stops being fun, take a break, seek support, and come back when you're ready.
Free emotional support, available 24 hours a day. Call whenever you need it — for any difficult situation.